Trust & transparency

Help & support

Safe self-help for the current beta preview and clear limits while the direct support channel is being configured.

Last updated:

Legal review pending

The technical disclosures match the current product. Operator details and legal text must still be completed and approved by a named person before the public beta launch.

  • Operator full legal name
  • Physical service address
  • Verified contact email address
  • Legal form and representative, if applicable
  • Register and registration number, if applicable
  • VAT ID, if held
  • Consumer dispute-resolution position

Sign-in and email

If a confirmation email does not arrive, check spam and promotions first. Only open links whose destination belongs to littlegarden.ai or the configured Supabase authentication service. Never share your password or full confirmation link.

Photo and generation

LittleGarden accepts JPEG, PNG and WebP. Large phone photos up to 25 MB are optimized in the browser for generation. If a request fails, the photo and form remain in the browser for another attempt; they are not saved as a garden project.

For safety rejection, use another photo or remove sensitive content. For timeout or temporary unavailability, try again later. Repeated attempts may be temporarily limited.

Account and privacy requests

Signed-in customers can request a recovery link, export the currently stored account data as JSON and schedule permanent account deletion after a fresh sign-in. It completes within a few minutes after a final private-file sweep. A verified private support channel remains a launch blocker for other requests.